so the quality and customer service will depend on the individual shop. I did 90% of the prep work on my own car back in the late 80's and had it sprayed at a MAACO in GA. They gave me a deal on some sort of an enamel job with a urethane clear. The paint came out great and held up fairly well (I sold the car about 5 or 6 years later). My only regret was not doing 100% of the prep. The things they told me "not to worry about- we'll take care of it" were the areas of visible issue.