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customers, for parts to get from Z1, ought to be considered a "generic" list. Let them (your customers) know that. They can usually find those parts at several reputable vendors. Unfortunately, then you're depending on your customers to be informed consumers, to do their own due diligence, and to bring you the parts you actually specified. Your willingness to help them out by compiling that list for them (because YOU know what they want/need while they may not) is a gesture of your goodwill. But if all parties to the transaction (i.e. vendors included) are not playing at your level, then you end up wasting your time. You may need to work out, ahead of time, with your customers, how any parts-related malfeasance gets accounted for. ...Maybe the customer pays for wasted time on the lift.(?) Or maybe you have customers pay YOU to place their parts order, so you can arrange volume discounts and get the leverage you need for better response from the vendors.
 
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